Contact options
Eurostar’s help center offers booking tools and a contact form, with a UK customer-service number for further help. Calls from the US can incur international charges, and Eurostar notes that a service fee may apply. A booking change and feedback about a completed journey use different parts of the support process.
Before you contact Eurostar
Eurostar lists a phone contact for customer service — UK number. Check the source for the relevant location and any hours before calling.
- Record the date of the journey you are asking about.
- Write down the pickup point and departure time.
- Ask the operator how to document a missed connection.
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