Company contact entry

VIA Rail

viarail.caUnited States

Customer Service Number

Customer service — Canada and United States

+1 888-842-7245
USToll-free in listed regionMonday–Friday 8 am–6 pm Eastern; Saturday–Sunday 9 am–5 pm Eastern
Call VIA Rail

About this number

Calls go directly to VIA Rail’s listed department. Travels by Tracie publishes this entry independently.

Source: viarail.caSource checked Oct 30, 2026

Mobile or international charges may apply.

Contact options

Use this route for fares, schedules and bookings when calling from Canada or the United States.

Before you contact VIA Rail

VIA Rail lists a phone contact for customer service — Canada and United States. Check the source for the relevant location and any hours before calling.

  • Write down the pickup point and departure time.
  • Ask the operator how to document a missed connection.
  • Find the operator on your ticket or agreement.

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